day77Privacy Policy
This page describes what we collect when you use day77 and how we keep that data protected. We take your privacy seriously. We do not sell your information to advertisers, and we do not share your gameplay history with third parties without your consent.
When you open an account on day77, you provide us with personal information — your name, email, phone number, and payment details. We use this information to verify your identity, process your transactions, and comply with anti-money-laundering (AML) regulations. We also collect data about your activity on day77 — the games you play, the bets you place, and your account balance — to calculate your tier status and cashback.
Our privacy practices are designed to be transparent. This policy explains what data we collect, how long we keep it, who has access to it, and what rights you have. If you have questions about how we handle your data, our support team is available to help.
What Data We Collect on day77
We collect several categories of data when you use day77:
- Account information: Your name, date of birth, email address, phone number, and residential address. We collect this during account registration and verify it during Know-Your-Customer (KYC) checks.
- Payment information: Your bank account details, e-wallet identifiers (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet), or card numbers. We use this to process deposits and withdrawals. We do not store full card numbers — we tokenize them for security.
- Gameplay data: The games you play, the bets you place, your win/loss history, and your account balance. We use this to calculate your tier status, cashback, and referral bonuses.
- Technical data: Your IP address, device type, browser, and operating system. We use this for security, fraud detection, and to troubleshoot technical issues.
- Communication data: Any messages you send to our support team, including chat transcripts and email correspondence. We keep these for customer service and dispute resolution.
We collect this data through several methods: directly from you (when you register or update your profile), from your browser or device (via cookies and similar technologies), and from third-party payment processors (when you deposit or withdraw).
We do not collect data you do not provide
We only collect data that is necessary to operate day77 and comply with legal obligations. We do not collect your browsing history outside day77, your location (unless you provide it), or any other sensitive information beyond what is listed above.
How We Use Your Data on day77
We use the data we collect on day77 for specific purposes:
- Account management: We verify your identity, process your deposits and withdrawals, and manage your account settings.
- Compliance: We comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations. We may share your data with financial authorities if required by law.
- Promotions: We calculate your tier status, cashback, and referral bonuses based on your gameplay data. We send you promotional emails about new offers (you can opt out at any time).
- Fraud prevention: We analyze your account activity to detect suspicious patterns, unauthorized access, or money laundering. If we detect fraud, we may freeze your account and report it to authorities.
- Customer support: We use your communication data to respond to your inquiries and resolve disputes.
- Platform improvement: We analyze aggregated, anonymized data to improve day77's performance, user experience, and security.
We do not use your data for marketing purposes beyond day77. We do not sell your data to third parties. We do not share your gameplay history with advertisers or data brokers.
Third-Party Processors & Data Sharing on day77
We work with third-party service providers to operate day77. These providers have access to your data only to the extent necessary to perform their services:
- Payment processors: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment handle your deposits and withdrawals. They receive your payment information to process transactions.
- Hosting providers: Our servers are hosted by third-party data centres. These providers have access to your data but are contractually bound to keep it confidential.
- Fraud-prevention services: We use third-party tools to detect fraud and money laundering. These services analyze your account activity but do not have access to your personal information beyond what is necessary for fraud detection.
- Legal authorities: We may share your data with law enforcement, financial regulators, or other government agencies if required by law or court order.
All third-party processors are contractually bound to protect your data and to use it only for the purposes we specify. We do not allow them to use your data for their own marketing or commercial purposes.
Data Retention & Deletion on day77
We retain your data for as long as necessary to provide day77 services and comply with legal obligations. In general:
- Account information is retained for the life of your account plus 7 years (to comply with AML regulations).
- Gameplay data is retained for 3 years after your last activity on day77.
- Payment information is retained for 7 years (to comply with financial regulations).
- Communication data (support tickets, emails) is retained for 2 years.
If you close your day77 account, we will delete your personal data after the retention periods above, except where we are required by law to retain it. You can request deletion of your data at any time by contacting our support team, but we may not be able to delete data that is subject to legal holds or regulatory requirements.
Your Rights Regarding Your Data on day77
You have the following rights regarding your data on day77:
- Right to access: You can request a copy of all data we hold about you. We will provide this within 30 days.
- Right to correction: If your data is inaccurate, you can request that we correct it. You can also update your profile information directly in your Account Settings.
- Right to deletion: You can request deletion of your data, subject to legal retention requirements. We will delete your data within 30 days unless we are required to retain it.
- Right to data portability: You can request a copy of your data in a portable format (e.g., CSV). We will provide this within 30 days.
- Right to opt out of marketing: You can opt out of promotional emails at any time by clicking the unsubscribe link in the email or by updating your preferences in your Account Settings.
To exercise any of these rights, contact our support team. We will respond to your request within 30 days. If we cannot fulfill your request, we will explain why.
Cookies & Tracking Technologies on day77
We use cookies and similar technologies on day77 to improve your experience and to track your activity. Cookies are small files stored on your device that help us remember your preferences and login status.
We use the following types of cookies:
- Essential cookies: These are necessary for day77 to function. They enable you to log in, place bets, and access your account.
- Performance cookies: These help us understand how you use day77 — which pages you visit, how long you stay, and what you click on. We use this information to improve the platform.
- Preference cookies: These remember your settings, such as your language preference and theme choice.
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or to alert you when a cookie is being set. However, if you disable essential cookies, day77 may not function properly.
Data Security on day77
We protect your data using industry-standard encryption and security measures. Your data is encrypted in transit (using SSL/TLS) and at rest (using AES-256). Your password is hashed and never stored in plain text. Your payment information is tokenized — we do not retain your full bank account or card number after a transaction.
Our servers are located in secure data centres with physical access controls, surveillance, and backup power. We perform regular security audits and penetration testing to identify and fix vulnerabilities. If a security incident occurs, we will notify affected users and take steps to prevent recurrence.
However, no security system is perfect. We cannot guarantee that your data will never be compromised. If you suspect unauthorized access to your day77 account, change your password immediately and contact our support team.
Data Transfers & International Jurisdiction
Our servers may be located outside your jurisdiction. When you use day77, your data may be transferred to and stored in countries other than where you reside. These countries may have different data protection laws than your own.
By using day77, you consent to the transfer of your data to countries outside your jurisdiction. We take steps to ensure that your data is protected regardless of where it is stored, but we cannot guarantee the same level of protection as your home country.
Contact Us About Your Data on day77
If you have questions about our privacy practices, want to exercise your rights, or have a privacy concern, contact our support team. We are available via email and live chat during standard business hours. We aim to respond to all privacy inquiries within 5 business days.
If you are based in Jakarta, Surabaya, Bandung, Medan, or Semarang and have a privacy complaint that we cannot resolve, you may escalate it to your local data protection authority or regulator. We will cooperate fully with any official investigation.
Changes to This Privacy Policy
We may update this privacy policy from time to time. If we make material changes, we will notify you via email at least 30 days before the changes take effect. Your continued use of day77 after the notification period means you accept the updated policy. If you do not agree with the changes, you may close your account.
This privacy policy was last updated in the current year and is effective immediately upon your acceptance. Thank you for trusting day77 with your data.
Legal & Jurisdiction Information
Service availability
We at day77 offer our services only in jurisdictions where online gaming and sports betting are permitted under applicable law. Our platform is not available in all countries or regions, and we do not knowingly accept players from jurisdictions where our services are prohibited. The legality of online gaming varies significantly by location — some regions permit it under specific licenses and regulatory frameworks, others restrict it entirely, and still others operate in a grey area with unclear or evolving regulations.
day77 does not make determinations about the legality of our services in your specific jurisdiction. That responsibility rests with you as the user. Before you access day77, you should research the laws of your own location to understand whether online gaming and sports betting are permitted. If you are uncertain about the legal status, we recommend consulting a local legal professional or contacting your regional gaming authority for clarification.
We reserve the right to restrict or terminate access to day77 from any jurisdiction at any time, with or without notice. If we detect access from a jurisdiction where services are prohibited, we may freeze your account and return your balance to your registered payment method. This is not a penalty — it is a compliance measure to protect both you and us from legal risk and regulatory consequences.
Account eligibility
To create and maintain an account on day77, you must meet the eligibility requirements set out in our terms of service and applicable law. These requirements are determined by the laws of your jurisdiction. In most jurisdictions where day77 operates, you must be of legal age to enter into contracts and to participate in gaming activities. We do not specify a particular age in this document because age requirements vary significantly by location and may range from 18 to 21 or higher.
When you create a day77 account, you represent and warrant that you meet all eligibility requirements under the laws of your jurisdiction. You also represent that you are not a resident of a jurisdiction where our services are prohibited. If either of these representations is false, we may terminate your account and forfeit any balance without liability.
We perform age verification as part of our Know-Your-Customer (KYC) process. When you request your first withdrawal, we ask for a copy of your ID to confirm your age and identity. If we cannot verify your age or if we determine that you do not meet our eligibility requirements, we will not process your withdrawal and may close your account immediately.
Local-law responsibility
You are solely responsible for understanding and complying with the laws of your own jurisdiction. day77 does not provide legal advice, and we cannot tell you whether it is legal for you to use our platform. Before you access day77, you should independently verify that doing so complies with local law in your country, state, or region.
If you access day77 from a jurisdiction where online gaming is prohibited or restricted, you do so at your own risk and assume all legal responsibility. We are not liable for any legal consequences you may face as a result of your access or use of our platform. If your local government or regulator takes action against you for using day77, we cannot intervene, provide legal representation, or protect you from penalties.
Some jurisdictions require players to register with a local gaming authority or to use only licensed operators. If your jurisdiction has such requirements, it is your responsibility to comply with them. day77 may not be licensed in your jurisdiction, and using an unlicensed operator may violate local law. We encourage you to check with your local gaming authority before you join.
Data and privacy scope
We collect personal data on day77 to verify your identity, process your transactions, and comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations. The data we collect includes your name, date of birth, email address, phone number, residential address, and payment information. We also collect data about your gameplay activity — the games you play, the bets you place, your win/loss history, and your account balance.
We use your data to comply with legal and regulatory requirements. AML and KYC regulations require us to verify your identity and to monitor your account for suspicious activity. If we detect activity that suggests money laundering, fraud, or other illegal conduct, we may freeze your account and report it to relevant authorities. Your data may be shared with financial regulators, law enforcement, and other government agencies if required by law.
For full details on how we collect, use, store, and protect your data, please read our full privacy policy (this document). We do not sell your data to third parties. We do not share your gameplay history with advertisers or data brokers. Your data is stored on encrypted servers and is protected by industry-standard security measures.
Contact for legal inquiries
If you have questions about day77's legal status in your jurisdiction, our compliance practices, or your rights as a player, you can contact our support team. We are available via email and live chat during standard business hours (Monday–Friday, 09:00–17:00 Jakarta time, UTC+7). We aim to respond to legal and compliance inquiries within 2–3 business days.
For formal legal inquiries, complaints, or requests for information, you can also write to our compliance team at the contact details provided in your Account Settings. We take all legal inquiries seriously and will respond in accordance with applicable law and our internal compliance procedures.
If you believe day77 is operating illegally in your jurisdiction, or if you have a complaint about our compliance practices, you can report it to your local gaming authority or regulator. We cooperate fully with regulatory investigations and take compliance violations seriously. We will respond to official inquiries from government agencies and legal authorities in accordance with applicable law.