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Service availability

We at day77 offer our platform only where local law permits. Service availability varies by jurisdiction; users are responsible for verifying that access complies with their own region's regulations. We do not operate in jurisdictions where online gaming or sportsbook activity is prohibited by statute. Our terms of service and privacy policy carry explicit notices about jurisdiction-restricted access. When you register, you confirm that you are accessing day77 from a jurisdiction where our services are legal. If your jurisdiction changes — such as relocation — you must update your account and may be required to close positions or withdraw funds if local law no longer permits access.

Account eligibility

Account holders must be of legal age in their jurisdiction to participate in gaming and sports entertainment. day77 requires all users to complete KYC verification before gameplay: upload a government-issued ID and proof of address. Verification typically completes within subject to verification. False or misleading information during registration may result in account suspension. Users with existing accounts on day77 cannot create secondary accounts; duplicate accounts are closed during verification. We reserve the right to deny service if we have reasonable grounds to believe a user is underage or accessing from a prohibited jurisdiction. After account closure, you may reapply only after consulting our compliance team.

Local-law responsibility

Users are solely responsible for ensuring that their use of day77 complies with the laws of their own jurisdiction. We provide a platform for sports entertainment and gaming; it is each user's duty to understand and follow local statutes regarding online gaming, betting, and casino play. day77 is not a financial adviser and does not provide investment guidance. Participation involves financial risk; users should gamble only with funds they can afford to lose. We recommend reviewing the rules for each game category before play and setting personal account limits (deposit caps, session timers, loss limits). Jurisdiction laws change; it is the user's responsibility to stay informed and cease access if local law changes.

Data and privacy scope

day77 collects personal data to operate the platform, process payments, and comply with anti-fraud and anti-money-laundering regulations. Data collected includes: name, date of birth, address, phone number, email, government ID details, payment method information, and transaction history. We use this data for account management, payment processing, customer support, and legal compliance. We do not sell or rent personal data to third parties. Data is retained for the duration of your account and a defined period after closure to meet legal and tax obligations. You have the right to request a copy of your data, correct inaccuracies, or request deletion, subject to legal retention requirements. Our full privacy policy is available at /privacy-policy/. Any data-breach inquiries should be directed to our legal team via email.

Contact for legal inquiries

For legal, compliance, or regulatory inquiries, contact day77's compliance team via email or the priority support channel in your account dashboard. Standard email response time is 24 hours on business days (Monday–Friday, 9 AM – 5 PM Jakarta time). For urgent compliance matters, use the priority support button in the help section; we aim to respond within 4 hours. Do not attempt to contact individual staff members; all legal requests must go through official channels. Include your full name, account number (if applicable), and a clear description of your inquiry. Requests for account closure, data deletion, or regulatory information will be processed according to applicable law and our terms of service. We maintain detailed records of all compliance communications for audit and legal purposes.